Account & setup
How can I register to your service?
To subscribe to our service, fill out the contact form. We will then set up a kick-off meeting with you. During this meeting we usually try to find exactly your needs and requirement in order to provide you with the service. Afterwards, we will grant you access to our service shortly afterwards through a test account.
Where do I find my APIs and credentials?
They will be provided to you after our kick-off meeting.
Can I test your service for free?
Yes. After our kick-off meeting you will be granted demo access for 30 days, including 30 requests per day.
Where do I find your documentation?
Here you can find the technical documentation for all our services:
https://www.macsds.com/en/documentation
Billing & Payment
Which payment methods do you offer?
We offer payment via credit card and SEPA (Europe). As we are constantly trying to improve our services, we may introduce further payment methods in the future.
How much do your services cost?
The prices are discussed with every customer individually and during our kick-off meeting. We have established list prices for all of our services. Since the use cases of our partners may differ, we try to find individual solutions.
How you bill data requests?
That depends on our agreement, and your business case. We usually offer billings per-call, per VIN or certain packages. However, we remain flexible to your business model.
Account & Setup
Do you have more data that can be provided via data services?
Yes, we are continuously creating new data services. We have established a portfolio of services according to market demand, but we can also respond to specific customer requests. Please feel free to make requests. We are able to customize data services according to your requirements.